WP Monday.com Connect

Seamless WordPress & Monday.com Integration for Client Ticketing

Monday.com and WordPress integration

A solution to connect WordPress with Monday.com, transforming Groups into Companies, Items into Tickets, and Subitems into Replies.

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Screenshot of the Ticketing System

Key Plugin Features

Ticketing System

Transform Monday.com into a powerful client support system

High Performance

Optimized with transients for lightning-fast operation

Secure

Built with up-to-date security best practices in mind

Seamless Integration

Connect WordPress with Monday.com effortlessly. Groups become Companies, Items transform into Tickets, and Subitems handle Replies.

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General Settings

Step 1

Install the plugin and connect your Monday account.

Step 2

Configure your ticketing system directly in WordPress.

Step 3

Manage tickets in WordPress with real-time sync to Monday

Step 4

Respond to tickets via email or the WordPress interface.

Check Out A Quick Video Example

Discover how WP Monday Connect streamlines ticketing with seamless Monday.com integration, intuitive management, and powerful automation.

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Email Providers

We support a bunch of email providers out-of-the-box, plus any custom SMTP configuration - so theres no need to worry about using another plugin to send emails.

Gmail
Gmail
Mailgun
Mailgun
Mailjet
Mailjet
SendLayer
SendLayer
SMTP.com
SMTP.com
Microsoft
Microsoft

Pricing Plans

Basic

Perfect for small teams

£25/month

  • Up to 10 users
  • Email notifications
  • Basic ticket management
  • Community support
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Popular

Pro

Ideal for agencies and larger teams

£50/month

  • Up to 25 users
  • Priority email support
  • Advanced ticket management
  • Custom reporting
  • File attachments
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Enterprise

Custom dev for advanced requirements

Quote on enquiry

  • Unlimited users
  • 24/7 priority support
  • Enterprise-grade security
  • Custom development
  • API access
  • Dedicated account manager
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Feature Overview

Feature Description
Pre-configured Columns Status, Priority, Owner, Company, and more
Email Integration PHPMail, SMTP, Google, Microsoft, and API options
Attachments Support for file uploads in Tickets and Replies
Auto-creation Board and pages created with one click

A table summarizing the key features of the Monday Connect plugin, including pre-configured columns, email integration options, attachment support, and auto-creation capabilities.

A Complete Ticketing Support Solution

Centralise client support for companies already using Monday.com for project management.

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Update Ticket

A screenshot of the update ticket interface, showing the ability to manage and respond to client inquiries within Monday.com.

Screenshots

Mailers Support

Various email services

Mark as Complete

Easy ticket resolution

Custom Development

Tailored solutions available

Time Tracking

Monitor ticket resolution time

Use Cases & Ideal Scenarios

Frequently Asked Questions

A WordPress plugin that integrates Monday.com boards as a comprehensive ticketing system within your WordPress site, allowing users to create and manage support tickets while synchronizing data between both platforms.
Yes, you need an active Monday.com account with appropriate API credentials to connect the plugin.
The plugin is compatible with WordPress 5.0 and above.
Enter your Monday.com API key in the plugin's settings page. The API key can be generated in your Monday.com account settings.
The plugin supports multiple email providers (PHP Mail, SMTP, Gmail, Mailgun, Mailjet, SendLayer, SMTP.com, Microsoft). Choose the one that best fits your existing infrastructure or reliability needs.
Use the "Create Pages" tool in the plugin settings to automatically generate all required pages for the ticketing system.
Yes, you can customize hero images and various visual elements through the plugin settings.
All tickets created in WordPress appear as items in your designated Monday.com board, and updates synchronize in both directions automatically.
Tickets can have statuses of "Waiting", "Working on it", "On Hold", or "Done".
Yes, tickets can be set as "Regular", "High", or "Critical" priority with corresponding visual indicators.
Yes, the plugin supports file uploads for both initial tickets and responses.
Administrators can edit user profiles to assign them to specific companies from the Monday.com board.
This connects WordPress users to their corresponding entities in Monday.com for proper ticket association.
Yes, users can reply directly to notification emails to update tickets without logging into WordPress.
Administrators have full access to all tickets, while clients can only see and manage their own tickets.
This could be due to API connectivity issues, incorrect configuration, or API rate limits. Check your API key, permissions, and try clearing the plugin cache to reset the connection.
The plugin uses a transient cache system. Administrators can clear all cached data through the settings page, or it will automatically refresh based on expiration settings.
Yes, you can disable email notifications in the plugin settings. Navigate to the Email Settings tab and toggle the notification options as needed.
Check your PHP file upload limits and server permissions. You may need to adjust the maximum file size in your PHP settings or WordPress configuration.
The plugin primarily uses Monday.com as the data store, with some cached information kept in WordPress for performance. All data stored in transients is encrypted and cleared regularly.
The plugin uses a transient caching system to minimize API calls to Monday.com, improving performance and reducing API usage.
Yes, the plugin includes developer hooks and filters that allow you to extend or modify its functionality. For custom extensions, our Enterprise plan includes developer support.
The plugin follows standard data handling practices but you should ensure your overall setup complies with applicable regulations.

Still have questions?

Can't find the answer you're looking for? Contact our support team for assistance.

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Customer support interface

What Our Users Say

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If you're interested in the Basic or Pro plans, please fill out the form and we'll get back to you shortly with plugin files & more information on taking payment.

For Enterprise enquiries, please provide an overview of your requirements and we'll get in touch to discuss a custom solution. We look forward to hearing from you!