Seamless WordPress & Monday.com Integration for Client Ticketing
A solution to connect WordPress with Monday.com, transforming Groups into Companies, Items into Tickets, and Subitems into Replies.
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Transform Monday.com into a powerful client support system
Optimized with transients for lightning-fast operation
Built with up-to-date security best practices in mind
Connect WordPress with Monday.com effortlessly. Groups become Companies, Items transform into Tickets, and Subitems handle Replies.
Get Started
Install the plugin and connect your Monday account.
Configure your ticketing system directly in WordPress.
Create tickets in WordPress with real-time sync.
Respond to tickets via email or the WordPress interface.
Discover how WP Monday Connect streamlines ticketing with seamless Monday.com integration, intuitive management, and powerful automation.
We support a bunch of email providers out-of-the-box, plus any custom SMTP configuration - so theres no need to worry about using another plugin to send emails.
Our selective cache-busting technology keeps your Monday.com data lightning fast without sacrificing accuracy.
The cache is built intelligently and only updates specific ticket data when needed, maintaining transient integrity while ensuring data is always current.
Than direct API requests
Our caching system works by:
Pages render in milliseconds rather than seconds by serving data from cache instead of waiting for API responses.
Dramatically reduce the number of API calls to Monday.com, avoiding rate limits and reducing resource usage.
Only update what's needed, when it's needed – maintaining system performance even during updates.
For example: When "Ticket #123" is updated, only its cache entry is refreshed while all other tickets remain cached.
Keep your ticketing system functional even during Monday.com API outages or maintenance.
Our caching system is built on WordPress transients with custom enhancements:
public function cacheTicket(string $ticketId, Ticket $ticket)
{
$key = $this->ticketPrefix . $ticketId;
$this->transientManager->setTransient(
$key,
$ticket,
$this->ticketCacheTime
);
}Monday.com webhooks trigger cache refreshes when data changes on their platform.
All cached data has configurable expiration times to ensure freshness.
Users can manually trigger a refresh of their ticket cache from the UI.
| Setting | Default | Description |
|---|---|---|
TICKET_CACHE_TIME |
86400s (24h) | Individual ticket cache duration |
USER_TICKETS_CACHE_TIME |
3600s (1h) | User ticket collections duration |
QUERY_CACHE_TIME |
300s (5m) | API query result cache duration |
CACHE_ENCRYPTION |
true | Enable/disable data encryption |
Perfect for small teams
£25/month
Ideal for agencies and larger teams
£100/month
Custom development
Quote on enquiry
| Feature | Description |
|---|---|
| Pre-configured Columns | Status, Priority, Owner, Company, and more |
| Email Integration | PHPMail, SMTP, Google, Microsoft, and API options |
| Attachments | Support for file uploads in Tickets and Replies |
| Auto-creation | Board and pages created with one click |
A table summarizing the key features of the Monday Connect plugin, including pre-configured columns, email integration options, attachment support, and auto-creation capabilities.
Built-in transient management for reduced API calls and faster response times
Efficient data synchronization between WordPress and Monday.com
Minimal server load with intelligent request batching
Background processing for time-consuming operations
Smart cache management that refreshes only when needed
Centralise client support for companies already using Monday.com for project management.
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A screenshot of the update ticket interface, showing the ability to manage and respond to client inquiries within Monday.com.
A screenshot of the tickets interface.
A screenshot of the email settings page.
A screenshot of the general settings page.
Various email services
Easy ticket resolution
Tailored solutions available
Monitor ticket resolution time
Use WP Monday Connect to centralize and manage incoming client requests efficiently, ensuring nothing gets missed.
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Seamlessly track internal requests, bug reports, and team tasks by connecting WordPress and Monday.com.
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Gather customer feedback directly in WordPress and sync it with your Monday boards for streamlined processing.
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Generate insightful reports and visualize performance metrics from your support tickets for data-driven decision making.
Learn MoreIndustry-standard AES-256-CBC encryption for all sensitive data storage and transmission
TLS/SSL support for all email integrations with proper sanitization of email addresses
Comprehensive data validation and sanitization for all user inputs and form submissions
Properly implemented authentication handling with secure access controls
Follows WordPress security best practices including secure file uploads and data handling
Can't find the answer you're looking for? Contact our support team for assistance.
Drop Us A Message
This plugin has transformed our client communication. It's seamless and efficient!
The time tracking feature alone is worth the price. Would highly recommend to anybody!
We've streamlined our support process thanks to this plugin. A must-have for Monday.com users.
The plugin is very intuitive and has greatly improved our team's productivity.
If you're interested in the Basic or Pro plans, please fill out the form and we'll get back to you shortly with plugin files & more information on taking payment.
For Enterprise enquiries, please provide an overview of your requirements and we'll get in touch to discuss a custom solution.
Comprehensive resources for developers looking to extend and customize WP Monday Connect.
Access our complete API reference, action and filter hooks documentation, code examples, and template guides to seamlessly integrate Monday.com functionality into your WordPress projects. Whether you're creating custom ticket workflows, modifying the user interface, or building advanced integrations, our developer documentation provides everything you need to leverage the full power of the plugin.
View Developer Docs